Skills development is considered to be the key to productive employment around the world. Members are nominated through a public process and appointed by the Minister of Higher Education and Training. The SETAs contribute to the country’s National Development Plan (NDP) 2030, which emphasises the need for a skilled labour force to reduce poverty and promote equality.

Strategy and Planning

• Implementation of occupational qualifications is supported by Subject Matter Experts (Facilitators, Assessors, Moderators, and workplace Mentors) in respect of Skills Development Providers.
• Moreover, the Services SETA relies on these accredited skills development providers to implement learning programmes.
• Employers and learners depend on the availability of accredited skills development providers for access to skills development training.
• Artisanal skills provide a strong skills base for most populations as artisans are able to sell their skills to employers or may choose to run their own private businesses.
• The scope of careers in this sector spans across services targeted at businesses and private individuals.

This will provide a win-win situation, as SDPs in our sector are more experienced in and understand the Services SETA process. Prospective SMEs must consult the curriculum document of each occupational qualification they wish to be involved with before applying for the registration on the database. Subject Matter Experts have to ensure that they meet the requirements of each occupational qualification they are involved with. Assessment Centre accreditation is occupational qualification specific.
A flourishing services sector that creates economic growth and inclusive opportunities for all South Africans. To fulfil its functions, the Services SETA partners with public and private learning institutions to deliver the training required. The services sector contributes more than a quarter of South Africa’s GDP, with more than 3 million people employed. Others are already working but need to develop their skills and advance their careers.
The implementation of skills development initiatives can only work with employers’ full involvement. Employers have a lot to gain from participating in the skills development system. The Services SETA Board plays a vital governance role in ensuring accountability, strategic direction and alignment to the national skills development priorities. By facilitating and funding programmes that build skills-sets required by the services industries (the workplace), the Services SETA bridges the gap between formal education and training. Our primary function is to facilitate skills development through learning programmes like learnerships, skills programmes, internships and other learning programmes. Assessment and certification of learners enrolled in occupational qualifications occurs through a new process known as External Integrated Summative Assessment (EISA).

Occupational Qualifications

This means that SDPs and other velwins casino entities wishing to be accredited as assessment centres should apply for each occupational qualification they wish to assess.The process for Assessment Centre accreditation is similar to that of SDP accreditation. SDPs are encouraged to apply for accreditation against registered occupational qualifications, through the Quality Council for Trades and Occupations (QCTO) is responsible for the accreditation of Skills Development Providers (SDPs) to offer programmes and qualifications that fall under the Occupational Qualifications. Accredited SDPs have until 30 June 2024 to enrol learners in historical qualifications.Given the above, the focus is now firmly on occupational qualifications. The list will be updated as new occupational qualifications are registered. SAQA has registered 31 occupational qualifications for the sector as of 31 January 2023.

External Integrated Summative Assessment (EISA)

The Supply Chain Management (SCM) department sources quotations and procures goods and services from suppliers on the Central Supplier Database. The sector skills plan determines what skills the industry needs to compete globally. To do that, learners need a high-quality lifelong learning system and a supportive environment. A skill is developed through formal, informal, and non-formal learning and training.

Sector Skills Plans

For its part, the Services SETA is progressively developing, and where applicable, realigning historically registered qualifications into occupational qualifications. Please note that only training providers accredited to deliver our Services SETA qualifications will be on this database. As such, some services qualifications and occupations fall within the Banking, Insurance and Social Services SETAs. The Services SETA Invoice Management Hub (IMS) is an integrated online portal that has been created to streamline the invoicing process from submission to payment. All invoices should be processed and paid within 30 days, provided we receive all supporting documentation and user approval. We adhere to all applicable laws in our SCM processes.

Services SETA administers discretionary grant funding that supports the organisation’s mission and priority qualifications, according to its sector skills plan. If you have any queries kindly mail the team at or reach out to them below. The Services SETA establishes learning programmes such as learnerships, artisan development programmes, candidacies, recognition of prior learning (RPL), internships, bursaries, adult education and training (AET) and apprenticeships for unemployed and employed learners. The Services SETA will publish as calendar or dates for the scheduling of EISAs for all the occupational qualifications with learners in the system.
Accreditation is granted to a skills development provider following a quality assurance process that demonstrates the quality of training offered by that training provider. Accreditation is granted to a skills development provider following a quality assurance process that demonstrates the quality of training offered by that training provider. The landscape of skills development is changing from historically registered qualifications to occupationally directed qualifications. For this reason, skills development providers are encouraged to apply for accreditation against the sector’s registered occupational qualifications. To facilitate skills development for employment and entrepreneurship in the services sector,fostering economic growth.

• This means that SDPs and other entities wishing to be accredited as assessment centres should apply for each occupational qualification they wish to assess.The process for Assessment Centre accreditation is similar to that of SDP accreditation.
• The sector skills plan determines what skills the industry needs to compete globally.
• The information contained in this guide serves to provide training guidelines for anyone who may be considering venturing into a career in these sectors.
• For this reason, skills development providers are encouraged to apply for accreditation against the sector’s registered occupational qualifications.
• A skill is developed through formal, informal, and non-formal learning and training.
• All invoices should be processed and paid within 30 days, provided we receive all supporting documentation and user approval.

The Services SETA Pulse: December Insights and Sector Updates

The information contained in this guide serves to provide training guidelines for anyone who may be considering venturing into a career in these sectors. As such, artisanal skills count amongst the most versatile and mobile skills that any individual can have. Artisanal skills provide a strong skills base for most populations as artisans are able to sell their skills to employers or may choose to run their own private businesses. All other services that fall outside the scope of the above-mentioned sectors, fall within the Services SETA mandate. From large financial services and consulting companies, to hair salons. The scope of careers in this sector spans across services targeted at businesses and private individuals.